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Storms River Guest Lodge Terms & Conditions

1.Cancellation Policy:

  • If cancelled up to 30 days before arrival, no fee will be charged.
  • If cancelled up to 21 days before arrival, 50% of the total reservation price will be charged.
  • If cancelled up to 14 days before arrival, 75% of the total reservation price will be charged.
  • If cancelled later, including early curtailment of stay, or in case of no-show, the total price of the reservation will be charged.

 

2.Arrival and Departure:

  • Rooms are available from 14H00 and are to be vacated by 10H00 on day of departure. The booking will be deemed cancelled if not taken up by 19H00 unless prior notification has been given of late arrival.

 

3.Alcohol:

  • Please refrain from bringing your own alcohol. The Lodge has a fully licensed bar and will charge a corkage fee, if you bring your own alcohol.

 

4.Breakfast:

  • Is served daily strictly between 7H00 and 9H00 Please note late arrivals are not catered for.

 

5.Child Policy:

  • Children of all ages are welcome.
  • Children under the age of 12 years, shall be under parental supervision at all times – indoors and outdoors.
  • Please monitor misbehaviour of your children to prevent any breakage or damage to the building and your children………., or contents of the building.

 

6.General:

  • No pets of any kind are allowed on the premises. Mila will not approve.
  • No towels/linen or utensils are allowed to be removed from the guest lodge.
  • We reserve the right to determine noise levels and behaviour of guests, particularly between 22H00 and 8H00.

 

7.Disclaimer notice / Indemnity for guests:

  • Guests' attend this establishment at their own risk
  • The Proprietor, it's agents and/or it's employee's ("The Proprietor") shall not be liable for, and the guests hereby waives and abandons any claims of whatever nature including but not limited to that for theft, loss or damage of whatever nature, against the Proprietor whether arising from the Proprietor's default, negligence or otherwise.
  • The guests, in addition to the aforesaid, hereby indemnify the Proprietor against any claims which may arise from whatever nature, whether arising from the Proprietor's default, negligence or otherwise.
  • Whilst every endeavour is made in terms of the above recommendation to provide for the exclusion of an innkeepers liability, such liability or exclusion thereof is never absolute and is always subject to a matter of degree and the application of appropriate courts discretion.
  • It should also be borne in mind that courts' discretion is applied judicially to the credibility and worthiness of appropriate evidence.

 

8. The Terms and Conditions of this booking are deemed as being accepted on receipt of payment.

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Contact Details

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YOUR HOSTESS: Nora Nel

 

TELEPHONE: +27422811703 MOBILE: +27823780804

 

ADDRESS: 28 Gamassi street, Storms River, Eastern Cape, Tsitsikamma, South Africa

 

GPS COORDINATES: Latitude: 33° 58’16.7” S Longitude: 23° 53’ 15.5” E

 

 

 

 

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